Core skills and talents

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 Demonstrated ability to think out of the box and generate creative and collaborative solutions for strategic execution.

Seeing what others often miss lends itself to mitigating risk and finding issues before they become serious and costly problems.

  Takes ownership for monitoring and overseeing initiatives, tasks, and resources to protect timelines, prevent backlogs and meet targets. 

Identifies what will have the biggest impact to move the needle in the desired direction and maintains focus on key priorities.

Supervisory skills directing work efforts, training and coaching activities. Experience coordinating high-performance work teams.

Mindful of financial impact, with a keen eye for risk mitigation and cost-effectiveness. Encourages others to understand fiscal stewardship.

Effectively collaborates with key stakeholders to collect business, user and technical requirements. Documents and provides clear plans.

Exceptional skills at organizing support task and  deadline management, content management, presentations, and ability to pivot quickly. 

Knowledge and experience with Agile framework, and Scrum and Waterfall methodologies.

  Highly effective verbal and written communications, using insight and empathy,  with both technical and non-technical stakeholders across the organization.

Works closely with SaaS product and development teams. Experienced member of go-to-market strategy teams. Creates customer playbooks to foster adoption and facilitate support.

Talented at creating training materials whether educating customers on products, training staff on a new internal tool, or onboarding and mentoring team members.